This is all a massive deflection. Why is CR okay to make recommendations in an "area they're not good at"? Even the most generous interpretations are more damning than your claims.
I think OP was asking whether they were confusing CR for the Better Business Bureau because moving services does not seem to be something CR would review
I don't see any evidence of this. The most likely scenario is the original complaint confused BBB (totally pay-to-play, scam) with CR.
CR doesn't review this category and a search of past CR review categories doesn't yield moving services. In general, they don't review anything regional.
Because thats a service not a product. I go to CR for reviews on what the best mattress is, moving companies is not something I would go to them for so that doesn't concern me. Its like saying AAA isn't worth the money because you didn't like the hotel they gave you a discount on.
Right except AAA's service is not providing opinions on the quality of anything, goods or services. Lying about the quality of a good or service when that is your business, potentially with kickbacks, is not really a defensible position. "It's okay because I don't expect their opinion to be good in this one area" doesn't negate CR providing that opinion.
No one can find anything where Consumer Reports has rated moving services. It's likely the grandparent confused them with BBB, which is totally pay-to-play.
And--- I appreciate Consumer Reports' accuracy, but I doubt that they are 100% accurate. There are probably recommendation sets that end up as garbage for one reason or another (incorrect weighting for my use case, statistical noise, evolution in products since survey experiences, etc).
There's also times where I have personal expertise or preferences that outweigh CR's rankings. CR rates computers, after all, and I would probably not weigh them very heavily in my choice.
As a long time CR subscriber, agree absolutely. This stuff is hard and clean data sets are nonexistent. I still recommend to my friends to subscribe to CR as independent reviews are important (and worth paying for).