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As someone building another competitor in the field, I'll relay some reasons why some of our customers ruled out OpenWebUI in their decision-making process:

- Instability when self-hosting

- Hard to get in touch with sales when looking for SLA-based contracts

- Cluttered product; Multiple concepts seemingly serving the same purpose (e.g. function calling vs. MCP); Most pre-MCP tools suffer from this

- Trouble integrating it with OIDC

- Bad docs that are mostly LLM generated



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